Returns & Refunds policy
Technical Issue Refund Policy
At Brahma Labs, we're committed to providing a reliable and high-quality SAAS platform. If you encounter technical issues that prevent you from using our platform, we'll work to resolve the problem. If we're unable to fix the issue, we'll provide a refund.
Refund Conditions
- You must have received your login credentials to access the platform.
- The technical issue must be directly related to our platform's functionality.
- Our support team must have been notified and attempted to resolve the issue.
- The issue must be unresolved despite our best efforts, and you must be unable to use the platform.
Refund Process
- If we're unable to resolve the technical issue, please contact our support team at support@brahmalabs.in to request a refund.
- We'll review your case and provide a refund if the conditions above are met.
Note
- Refunds will not be issued for any other reasons beyond technical issues that prevent platform usage.
- We're dedicated to delivering a top-notch SAAS experience, and we're confident in our platform's quality.